Upcoming Webinars

Role of AI/ML in Commercial Insights and Customer Engagement

Presented by Whiz.AI

February 8, 2023 | 12:00 PM ET
Register now!

In today’s world of rapidly evolving analytics, legacy reporting and BI platforms hinder a company from using analytics to its full potential due to the associated technology barriers, limited capabilities and long development cycles. The promise of competitive differentiation is driving commercial organizations to invest in AI/ML powered analytics. Secondly, AI-powered insights coupled with enhanced user experience and productivity allow businesses to engage customers more effectively. As a result, there is an increase in AI adoption for meaningful business insights that are easier to access, faster and cost-effective compared to the legacy solutions.

Join us in this interactive panel discussion to hear from industry stalwarts how AI/ML/NLQ powered analytics enable accelerated insights and improve customer engagement for business success.

Key discussion points:
  • Business impact of democratized access to data insights and customer engagement
  • Role of AI/ML in the evolution of analytics: data integration at scale, expedited insights cycle and improved customer engagement
  • Key factors to consider for successfully utilizing AI/ML: richer data sources, 360 degree view and domain focus
  • Top themes for life sciences enterprises and commercial organizations for deploying AI/ML
  • Dharmesh Thakkar, Sr. Director - Commercial Operations, Janssen Pharmaceuticals
  • Stuart McGuigan, Senior Advisor, McKinsey & Co (former CIO Johnson and Johnson)
  • Manesh Naidu, Consultant
  • Moderator: Richard Clements, VP Marketing, WhizAI
Dharmesh Thakkar, Sr. Director - Commercial Operations, Janssen Pharmaceuticals, is a Business & Technology Leader with passion for developing talent and driving business innovation and transformation through technology. Dharmesh is a Strategic Technology partner for Janssen’s Commercial Excellence organization in North America. He is responsible for shaping business & technology strategy and driving Digital Commercial Transformation through programs/projects aligned to strategic goals in areas of Commercial Operations, Customer Engagement / CRM, Data, and Operational / Advanced Analytics.

Stuart McGuigan, Senior Advisor, McKinsey & Co (former CIO Johnson and Johnson) is an Advisor and Former CIO Johnson and Johnson. Most recently, Stuart was the Chief Information Officer U.S. Department of State establishing technology strategic direction and providing oversight for $ 2.4B of technology programs across the Department. He brings 33+ years of industry experience including J&J where he was responsible for global Information Technology strategy and operations for an organization with 130,000 employees at over 170 overseas and domestic locations.

Manesh Naidu is an industry thought-leader focussed on ideating real-world applications for data and analytics technologies. The former head of Commercial Operations at Mallinckrodt, Manesh has 20+ years of experience in health and life sciences in marketing strategy and analytics at Mallinckrodt, Novartis and Pfizer. He has also had various leadership roles in biotechnology startups, private equity, and McKinsey.